Policy Information
To view the F5 software support policy for other F5 products, refer to K8986: F5 software lifecycle policy.
NFV Solutions and F5 VNF Manager software support policy
F5 provides two years of support for any NFV Solutions or VNF Manager version starting from the first customer ship date of a given release. Customers who require support beyond the standard two-year period should contact their F5 account manager.
At the end of a release’s Standard Support phase, the release reaches its End of Software Development (EoSD) and End of Technical Support (EoTS) milestones. Software versions that have reached their EoSD/EoTS date are no longer supported with active software development. F5 will not provide software fixes (hotfixes) or consulting services for a version that has reached the EoSD/EoTS milestone.
Note: For software releases, unless specifically declared and announced by F5, the EoTS date marks the end of the software version’s support phase.
The following table lists the major versions of NFV Solutions and VNF Manager software that are currently supported.
| Software version branch | First customer ship | End of Software Development | End of Technical Support |
| VNF Manager 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
| Gi LAN Solution 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
| Gi Firewall Solution 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
| DNS Solution 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
| DNS Security Solution 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
| CGNAT Offering Solution 4.0.0 | August 30, 2023 | August 30, 2025 | August 30, 2025 |
Versions of NFV Solutions and VNF Manager software that have reached End of Life
The following NFV Solutions and VNF Manager software versions have reached End of Life (EoL).
| Software version branch | End of Software Development | End of Technical Support |
| VNF Manager 2.0.0 | August 03, 2024 | August 03, 2024 |
| Gi LAN Solution 2.0.0 | August 03, 2024 | August 03, 2024 |
| Gi Firewall Solution 2.0.0 | August 03, 2024 | August 03, 2024 |
