Policy Information
The F5 hardware product lifecycle support policy defines the stages of the hardware product lifecycle from initial release through retirement. This policy describes the levels of support available for customers with a purchased Support Agreement. The intent of this policy is to provide consistent documentation that aids customers in planning and preparing for their organization’s support needs.
F5 hardware products progress through two distinct lifecycle phases, Regular Support and Extended Support.
Terms in this Article
Definitions of Terms
| Term | Definition | Product category |
|---|---|---|
| Product introduction: limited or general availability | Date on which a product is available to customers. Starts the product lifecycle. | All |
| End of Sale (EoS) | Date on which F5 stops selling a product. Note: When F5 designates the EoS for a product, refer to its EoL product notice for a complete schedule of important dates for sales availability or support. For more information, refer to K11478: End of Life/End of Sale index. | All |
| End of New Software Support (EoNSS) | ● Starting on this date: ◦ A hardware product no longer supports new major or minor versions of applicable software products. ◦ F5 no longer tests whether new major or minor versions of relevant software products run properly on a hardware product. ● This date is two years after End of Sale (EoS), unless F5 communicates a different timeframe. | Hardware |
| End of Software Support (EoSS) | ● Starting on this date, F5 no longer provides maintenance or EHF releases to repair or maintain the following: ◦ Confirmed defects on firmware for a designated hardware product ◦ Confirmed defects in software products that run on a designated hardware product ● This date is generally three years after End of Sale (EoS), unless F5 communicates a different timeframe. | Hardware |
| End of Software Development (EoSD) | ● Starting on this date, F5 no longer develops maintenance releases for a software product or software product version. F5 does not release any software product fixes, including fixes for bugs or CVEs, using maintenance or EHF releases. | Software |
| End of Support Contract Renewal (EoSCR) | ● Starting on this date, F5 does not renew support contracts for hardware products. ● This date is generally six years after End of Sale (EoS), unless F5 communicates a different timeframe. | Hardware |
| End of Technical Support (EoTS) | Starting on this date, F5 no longer provides technical support services, such as troubleshooting or configuration advice. Hardware products ● F5 continues to provide technical support and RMA services beyond End of Software Support (EoSS). ● For hardware products, this date typically coincides with End of Life (EoL). Software products ● For software products, this date typically coincides with End of Software Development (EoSD). Service products ● For service products, this date typically coincides with End of Life (EoL). | All |
| End of RMA (EoRMA) | ● Starting on this date, F5 neither accepts nor replaces hardware system or component returns. ● This date is generally seven years after End of Sale (EoS), unless F5 communicates a different timeframe. | Hardware |
| End of Life (EoL) | The point at which the hardware, software, or service product is no longer supported by F5 in any way. | All |
Regular Support Phase
The Regular Support phase starts when the customer accepts shipment until the End of Software Support (EoSS) date. During the Regular Support phase, the customer receives repair or maintenance of purchased hardware, software, and firmware, troubleshooting help, educational services, etc., as defined in the support contract and depending on the support tier. A hardware product’s EoSS date marks the end of the Regular Support phase and begins the Extended Support phase. Customers should contact their F5 representative or F5 Partner for options to upgrade their systems before the end of the Regular Support phase to keep them up-to-date and secure.
Extended Support Phase
The Extended Support Phase begins immediately after the EoSS date expires and ends with the End of Technical Support (EoTS) date.
During the Extended Support phase, F5 will NOT:
- Provide any of the following: repair or maintenance of software or firmware defects, patches for common vulnerabilities and exposures (CVE), security updates, software fixes (hotfixes), or education services for that specified hardware product.
- Provide a detailed full Failure Analysis (FA) Report.
- Escalate to Engineering Services or Product Development.
During the Extended Support phase, F5 WILL:
- Attempt to answer technical questions, troubleshoot, and isolate problems for the product.
- Provide Return Merchandise Authorization (RMA) support as defined in the support contract and depending on the support tier.
- Provide an abbreviated FA Report when deemed necessary by F5.
F5 requires that hardware platforms operate the last applicable Maintenance Release Software (MRS) version at EoSS for the product to receive Extended Support from F5.
For hardware products, unless expressly announced by F5, three (3) years after the EoS date is the default hardware product EoSS date, and four (4) years after the hardware product EoSS date is the default hardware product EoTS and EoRMA dates. Customers may purchase one more year of extended support at the end of their last full year of maintenance agreement before the EoTS date. For example: if the maintenance agreement expires on March 31, 2023, and EoTS is May 1, 2023, the customer can pay for a full year of maintenance (and EoRMA) through March 31, 2024. In this example, no new maintenance agreements can start after May 1, 2023.
F5 reserves the right to change its Product Lifecycle Support Policy at its sole discretion, without notice.
F5 Hardware Product Lifecycles
- BIG-IP Hardware Product Lifecycles
- Exceptions to BIG-IP Hardware Product Lifecycles
- BIG-IP iSeries Hardware Product Lifecycles
- VIPRION Hardware Product Lifecycles
- BIG-IQ Hardware Product Lifecycles
- F5 rSeries Hardware Product Lifecycles
- VELOS Hardware Product Lifecycles
- SSE Hardware Product Lifecycles
- End of Life F5 Hardware Products
- BIG-IP Hardware Product Variant Key
BIG-IP Hardware Product Lifecycles
The following table lists currently supported BIG-IP hardware products and their associated lifecycle dates. If a hardware product’s lifecycle dates are listed as “—“, an EoS date has not been announced, and it is in the Regular Support phase. Hardware products that have reached EoL are listed in the End of Life F5 Hardware Products table.
| Hardware Products | First Customer Ship Month | End of Sale (EoS) | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| 800 (C114) | Jul-2013 | 31-Jan-2017 | 31-Jan-2019 | 31-Jan-2020 | 31-Jan-2020 | 31-Jan-2024 | 31-Jan-2024 | |
| 2000s (C112) | Nov-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 2200s (C112) | Nov-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 4000s (C113) | Oct-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 4200v (C113) | Oct-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 5050s (C109) | Jun-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 5250v (C109) | Mar-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 5250v FIPS (C109) | Oct-2014 | 01-Oct-2019 | 01-Oct-2021 | 01-Oct-2022 | 01-Oct-2022 | 01-Oct-2026 | 01-Oct-2026 | |
| 7050s (D110) | Jun-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 7055s (D110) | May-2015 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 7200v FIPS (D110) | Feb-2014 | 01-Oct-2019 | 01-Oct-2021 | 01-Oct-2022 | 01-Oct-2022 | 01-Oct-2026 | 01-Oct-2026 | |
| 7200v SSL (D110) | Jan-2013 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 7250v (D110) | Jun-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 7255v (D110) | May-2015 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 10050s (D113) | Jul-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 10055s (D113) | Apr-2015 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 10150s NEBS (D112) | Jan-2016 | — | — | — | — | — | — | |
| 10200v FIPS (D113) | Feb-2014 | 01-Oct-2019 | 01-Oct-2021 | 01-Oct-2022 | 01-Oct-2022 | 01-Oct-2026 | 01-Oct-2026 | |
| 10200v SSL (D113) | Aug-2014 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 10250v (D113) | Jul-2014 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 10255v (D113) | Apr-2015 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 10350v (D112) | Jan-2016 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| 10350v FIPS (D112) | May-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2032 | |
| 10350v NEBS (D112) | Jan-2015 | — | — | — | — | — | — | |
| 12250v (D111) | Jan-2015 | 01-Aug-2019 | 01-Aug-2021 | 01-Aug-2022 | 01-Aug-2022 | 01-Aug-2026 | 01-Aug-2026 | |
| Regular Support | Extended Support | |||||||
1 EoS dates are linked to the EoS announcements of the respective hardware products.
Exceptions to BIG-IP Hardware Product Lifecycles
The following table lists exceptions to the standard BIG-IP Hardware Product Lifecycles. These exceptions include the Common Criteria hardware products.
| Hardware Products | First Customer Ship Month | End of Sale (EoS)1 | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| Common Criteria Hardware Products (Product certification and evaluation) | ||||||||
| 5000s LTM standalone (C109) | Mar-2013 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 5200v LTM standalone / SSL (C109) | Sep-2013 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 7000s LTM standalone (D110) | Nov-2013 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 7200v LTM standalone (D110) | Jun-2013 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 10000s LTM standalone (D113) | Sep-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| 10200v LTM standalone (D113) | Sep-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| Regular Support | Extended Support | |||||||
BIG-IP iSeries Hardware Product Lifecycles
The following table lists currently supported BIG-IP iSeries hardware products and their associated lifecycle dates. If a hardware product’s lifecycle dates are listed as “—“, an EoS date has not been announced, and it is in the Regular Support phase. Hardware products that have reached EoL are listed in the End of Life F5 Hardware Products table.
| Hardware Products | First Customer Ship Month | End of Sale (EoS)1 | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| i850 (C117) | Dec-2017 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i2600 (C117) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i2800 (C117) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i4600 (C115) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i4800 (C115) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i5600 (C119) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i5800 (C119) | Sep-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i5820-DF (C125) | Jun-2018 | — | — | — | — | — | — | |
| i7x00-D | Jun-2018 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i7600 (C118) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i7800 (C118) | Sep-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i7820-DF (C126) | Jun-2018 | — | — | — | — | — | — | |
| i10x00-D | Jun-2018 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i10600 (C116) | Nov-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i10800 (C116) | Sep-2016 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i11400-DS (C124) | Jun-2018 | — | — | — | — | — | — | |
| i11600 (C123) | Jan-2018 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i11600-DS (C124) | Jun-2018 | — | — | — | — | — | — | |
| i11800 (C123) | Jan-2018 | 01-Jan-2024 | 01-Jan-2026 | 01-Jan-2027 | 01-Jan-2027 | 01-Jan-2031 | 01-Jan-2031 | |
| i11800-DS (C124) | Jun-2018 | — | — | — | — | — | — | |
| i15600 (D116) | Mar-2018 | — | — | — | — | — | — | |
| i15800 (D116) | Mar-2018 | — | — | — | — | — | — | |
| i15820-DF | Dec-2021 | — | — | — | — | — | — | |
| Regular Support | Extended Support | |||||||
1 EoS dates are linked to the EoS announcements of the respective hardware products.
VIPRION Hardware Product Lifecycles
The following table lists currently supported VIPRION hardware products and their associated lifecycle dates. If a hardware product’s lifecycle dates are listed as “—“, an EoS date has not been announced, and it is in the Regular Support phase. Hardware products that have reached EoL are listed in the End of Life F5 Hardware Products.
| Hardware Products | First Customer Ship Month | End of Sale (EoS)1 | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| VIPRION 2400 Chassis (F100/F101) | Jun-2011 | 01-Apr-2023 | 01-Apr-2025 | 01-Apr-2026 | 01-Apr-2026 | 01-Apr-2030 | 01-Apr-2030 | |
| VIPRION C2200 Chassis (D114) | May-2014 | 01-Apr-2023 | 01-Apr-2025 | 01-Apr-2026 | 01-Apr-2026 | 01-Apr-2030 | 01-Apr-2030 | |
| VIPRION 4480 Chassis (J102) | Jun-2012 | — | — | — | — | — | — | |
| VIPRION 4800 Chassis (S100/101) | May-2010 | — | — | — | — | — | — | |
| VIPRION B2150 Blade (A113) | Dec-2013 | 01-Apr-2023 | 01-Apr-2025 |
01-Apr-2026
| 01-Apr-2026 | 01-Apr-2030 | 01-Apr-2030 | |
| VIPRION B2250 Blade (A112) | Oct-2014 | 01-Apr-2023 |
01-Apr-2025
|
01-Apr-2026
| 01-Apr-2026 | 01-Apr-2030 | 01-Apr-2030 | |
| VIPRION B4300 Blade (A108) | Jul-2012 | 01-Apr-2018 | 01-Apr-2020 | 01-Apr-2021 | 01-Apr-2021 | 01-Apr-2025 | 01-Apr-2025 | |
| VIPRION B4340N Blade NEBS (A110) | Jul-2013 | 01-Jul-2018 | 01-Jul-2020 | 01-Jul-2021 | 01-Jul-2021 | 01-Jul-2025 | 01-Jul-2025 | |
| VIPRION B4450 Blade (A114) | Jun-2016 | — | — | — | — | — | — | |
| Regular Support | Extended Support | |||||||
1 EoS dates are linked to the EoS announcements of the respective hardware products.
BIG-IQ Hardware Product Lifecycles
The following table lists currently supported BIG-IQ hardware products and their associated lifecycle dates. If a hardware product’s lifecycle dates are listed as “—“, an EoS date has not been announced, and it is in the Regular Support phase. Hardware products that have reached EoL are listed in the End of Life F5 Hardware Products.
| Hardware Products | First Customer Ship Month | End of Sale (EoS) | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| BIG-IQ 7000 (D110) | Sep-2014 | 01-Oct-2021 | 01-Oct-2023 | 01-Oct-2024 | 01-Oct-2024 | 01-Oct-2028 | 01-Oct-2028 | |
| Regular Support | Extended Support | |||||||
F5 rSeries Hardware Product Lifecycles
| Hardware Products | First Customer Ship Month | End of Sale (EoS) | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| r2600 (C130) | Jun-2022 | — | — | — | — | — | — | |
| r2800 (C130) | Jun-2022 | — | — | — | — | — | — | |
| r4600 (C131) | Jun-2022 | — | — | — | — | — | — | |
| r4800 (C131) | Jun-2022 | — | — | — | — | — | — | |
| r5600 (C129) | Mar-2022 | — | — | — | — | — | — | |
| r5800 (C129) | Mar-2022 | — | — | — | — | — | — | |
| r5900 (C129) | Jan-2022 | — | — | — | — | — | — | |
| r10600 (C128) | Mar-2022 | — | — | — | — | — | — | |
| r10800 (C128) | Mar-2022 | — | — | — | — | — | — | |
| r10900 (C128) | Jan-2022 | — | — | — | — | — | — | |
| r12600-DS (C138) | Oct-2023 | — | — | — | — | — | — | |
| r12800-DS (C138) | Oct-2023 | — | — | — | — | — | — | |
| r12900-DS (C138) | Oct-2023 | — | — | — | — | — | — | |
| Regular Support | Extended Support | |||||||
VELOS Hardware Product Lifecycles
| Hardware Products | First Customer Ship Month | End of Sale (EoS) | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| CX410 (F101) | Apr-2021 | — | — | — | — | — | — | |
| CX410-N (F101) | Apr-2021 | — | — | — | — | — | — | |
| BX110 Blade (A118) | Apr-2021 | — | — | — | — | — | — | |
| CX1610 (R100) (AFM only) | Oct-2023 | — | — | — | — | — | — | |
| CX1610-N (R100) (AFM only) | Oct-2023 | — | — | — | — | — | — | |
| BX520 Blade (A119) (AFM only, CX1610 use only) | Oct-2023 | — | — | — | — | — | — | |
| Regular Support | Extended Support | |||||||
SSE Hardware Product Lifecycles
| Hardware Products | First Customer Ship Month | End of Sale (EoS) | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| SSE 3100 | — | 31-Dec-2022 | — | 30-Jun-2024 | — | 30-Jun-2024 | 30-Jun-2024 | |
| SSE 3200 | — | 31-Dec-2022 | — | 30-Jun-2024 | — | 30-Jun-2024 | 30-Jun-2024 | |
| Regular Support | Extended Support | |||||||
End of Life F5 Hardware Products
The following table lists F5 hardware products that are EoL.
| Hardware Products | First Customer Ship Month | End of Sale (EoS)1 | End of New Software Support (EoNSS) | Hardware Product End of Software Support (EoSS) | Start of Extended Support | Hardware Product End of Technical Support (EoTS) | End of RMA (EoRMA) | |
| 520 BIG-IP e-Commerce Controller | Mar-2002 | 23-Oct-2002 | 15-Nov-2004 | 15-Nov-2005 | 15-Nov-2005 | 15-Nov-2007 | 15-Nov-2007 | |
| 520 (D35) BIG-IP LTM | Jul-2002 | 31-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 520 (D35) 3DNS, BIG-IP | Jul-2002 | 01-Oct-2007 | 01-Oct-2009 | 01-Oct-2010 | 01-Oct-2010 | 01-Oct-2014 | 01-Oct-2014 | |
| 540 BIG-IP e-Commerce Controller | Nov-2001 | 01-Oct-2007 | 01-Oct-2009 | 01-Oct-2010 | 01-Oct-2010 | 01-Oct-2014 | 01-Oct-2014 | |
| 540 (D35) BIG-IP | Jul-2002 | 31-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 1000 (D39) BIG-IP | Oct-2002 | 31-Dec-2005 | 31-Dec-2007 | 31-Dec-2008 | 31-Dec-2008 | 31-Dec-2012 | 31-Dec-2012 | |
| 1000 (D39) Link Controller | Jun-2004 | 15-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 1500 (C36) | Aug-2004 | 01-Aug-2009 | 01-Aug-2011 | 01-Aug-2012 | 01-Aug-2012 | 31-Jul-2016 | 31-Jul-2016 | |
| 1600 (C102) | Jul-2008 | 01-Oct-2014 | 01-Oct-2016 | 01-Oct-2017 | 01-Oct-2017 | 01-Oct-2021 | 01-Oct-2021 | |
| 1600LC (C102) | Jul-2008 | 01-Feb-2015 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 2000 (D45) | Dec-2001 | 30-Jun-2003 | 30-Jun-2006 | 30-Jun-2007 | 30-Jun-2007 | 30-Jun-2008 | 30-Jun-2008 | |
| 2400 (D44) BIG-IP | Dec-2002 | 15-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 2400 (D44) Link Controller | Dec-2004 | 15-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-09 | 31-Mar-2013 | 31-Mar-2013 | |
| 3400 (C62) | Sep-2004 | 01-Aug-2009 | 01-Aug-2011 | 01-Aug-2012 | 1-Aug-12 | 31-Jul-2016 | 31-Jul-2016 | |
| 3410 (C100) | Sep-2004 | 01-Aug-2009 | 01-Aug-2011 | 01-Aug-2012 | 1-Aug-12 | 31-Jul-2016 | 31-Jul-2016 | |
| 3600 (C103) | Jul-2008 | 01-Oct-2014 | 01-Oct-2016 | 01-Oct-2017 | 01-Oct-2017 | 01-Oct-2021 | 01-Oct-2021 | |
| 3900 (C106) | Aug-2009 | 01-Feb-2015 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 4100 (D46) ASM | Mar-2006 | 01-Aug-2009 | 01-Aug-2011 | 31-Jul-2012 | 31-Jul-12 | 30-Jul-2016 | 30-Jul-2016 | |
| 4100 (D46) TrafficShield | Mar-2006 | 01-Aug-2009 | 01-Aug-2011 | 31-Jul-2012 | 31-Jul-12 | 30-Jul-2016 | 30-Jul-2016 | |
| 4340 (D101) BIG-IP SAM | Oct-2009 | 01-Jun-2010 | 01-Jun-2012 | 01-Jun-2013 | 1-Jun-13 | 01-Jun-2017 | 01-Jun-2017 | |
| 4500 (D43) WebAccelerator | Jun-2006 | 01-Jul-2009 | 01-Jul-2011 | 01-Jul-2012 | 01-Jul-2012 | 01-Jul-2016 | 01-Jul-2016 | |
| 5000s (C109) | Mar-2013 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 5000 (D50) | Nov-2004 | 30-Jun-2003 | 30-Jun-2006 | 30-Jun-2007 | 30-Jun-2007 | 30-Jun-2008 | 30-Jun-2008 | |
| 5100 (D51c) | Dec-2002 | 31-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 5100 (D51f) | Dec-2002 | 31-Mar-2006 | 31-Mar-2008 | 31-Mar-2009 | 31-Mar-2009 | 31-Mar-2013 | 31-Mar-2013 | |
| 5200v (C109) | Sep-2013 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 6400 (D63) | Nov-2004 | 01-Dec-2009 | 01-Dec-2011 | 01-Dec-2012 | 01-Dec-2012 | 31-Dec-2016 | 31-Dec-2016 | |
| 6400 FIPS (D63) | Sep-2005 | 01-Oct-2010 | 01-May-2012* | 01-Oct-2013 | 01-Oct-2013 | 01-Oct-2017 | 01-Oct-2017 | |
| 6400 NEBS (D63) | Oct-2007 | 01-Oct-2011 | 01-May-2012* | 01-Oct-2014 | 01-Oct-2014 | 01-Oct-2018 | 01-Oct-2018 | |
| 6800 (D68) | Mar-2008 | 01-Dec-2009 | 01-Dec-2011 | 01-Dec-2012 | 01-Dec-2012 | 01-Dec-2016 | 01-Dec-2016 | |
| 6800 FIPS (D68) | May-2008 | 01-Oct-2010 | 01-May-2012* | 01-Oct-2013 | 01-Oct-2013 | 01-Oct-2017 | 01-Oct-2017 | |
| 6900 (D104) | Aug-2008 | 01-Feb-2015 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 6900s SSL (D104) | Nov-2011 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2018 | 01-Jul-2018 | 01-Jul-2022 | 01-Jul-2022 | |
| 6900 FIPS (D104) | Feb-2009 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2018 | 01-Jul-2018 | 01-Jul-2022 | 01-Jul-2022 | |
| 6900-NEBS (D104) | May-2010 | 01-Apr-2016 | 01-Apr-2018 | 01-Apr-2019 | 01-Apr-2019 | 01-Apr-2023 | 01-Apr-2023 | |
| 7000s (D110) | Nov-2013 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 7200v (D110) | Jun-2013 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 8400 (D84) | Feb-2007 | 01-Jul-2010 | 01-May-2012* | 01-Jul-2013 | 01-Jul-2013 | 01-Jul-2017 | 01-Jul-2017 | |
| 8400 FIPS / NEBS (D84) | Sep-2010 | 01-Oct-2010 | 01-May-2012* | 01-Oct-2013 | 01-Oct-2013 | 01-Oct-2017 | 01-Oct-2017 | |
| 8800 (D88) | Feb-2007 | 01-Jul-2010 | 01-May-2012* | 01-Jul-2013 | 01-Jul-2013 | 01-Jul-2017 | 01-Jul-2017 | |
| 8900 (D106) | Apr-2010 | 01-Feb-2015 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 8900 FIPS | March-2011 | 01-Oct-2014 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 8950 (D107) | Oct-2011 | 01-Feb-2015 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 8950s (D107) | Oct-2011 | 01-Oct-2014 | 01-Feb-2017 | 01-Feb-2018 | 01-Feb-2018 | 01-Feb-2022 | 01-Feb-2022 | |
| 10000s (D113) | Sep-2012 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 10200v (D113) | Sep-2012 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| 11000 (E101) | Oct-2011 | 01-Apr-2016 | 01-Apr-2018 | 01-Apr-2019 | 01-Apr-2019 | 01-Apr-2023 | 01-Apr-2023 | |
| 11000 FIPS (E101) | Oct-2011 | 01-Jan-2014 | 01-Jan-2016 | 01-Jan-2017 | 01-Jan-2017 | 01-Jan-2021 | 01-Jan-2021 | |
| 11050 (E102) | Oct-2011 | 01-Apr-2016 | 01-Apr-2018 | 01-Apr-2019 | 01-Apr-2019 | 01-Apr-2023 | 01-Apr-2023 | |
| 11050 FIPS (E102) | Oct-2011 | 01-Jan-2014 | 01-Jan-2016 | 01-Jan-2017 | 01-Jan-2017 | 01-Jan-2021 | 01-Jan-2021 | |
| 11050 NEBS (E102) | Oct-2011 | 01-Apr-2016 | 01-Apr-2018 | 01-Apr-2019 | 01-Apr-2019 | 01-Apr-2023 | 01-Apr-2023 | |
| ADC and ADF bundle 2000s (C112) | Nov-2012 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 2200s (C112) | Nov-2012 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 4200v (C113) | Oct-2012 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 5200v (C109) | Sep-2013 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 7200v (D110) | Jun-2013 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 11000 (E101) | Oct-2011 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ADC and ADF bundle 11050 (E102) | Oct-2011 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2020 | 01-Jul-2020 | 01-Jul-2022 | 01-Jul-2022 | |
| ARX 500 | Jun-2008 | 01-Oct-2011 | 01-Oct-2013 | 01-Oct-2014 | 01-Oct-2014 | 01-Oct-2016 | 01-Oct-2016 | |
| ARX 1000 | Jan-2008 | 01-Apr-2010 | 01-Apr-2012 | 01-Apr-2013 | 01-Apr-2013 | 01-Apr-2015 | 01-Apr-2015 | |
| ARX 1500 | Apr-2011 | 01-Jan-2013 | 01-Jan-2015 | 01-Jan-2016 | 01-Jan-2016 | 01-Jan-2018 | 01-Jan-2018 | |
| ARX 1500+ | Jul-2012 | 01-Nov-2014 | 01-Nov-2016 | 01-Nov-2017 | 01-Nov-2017 | 01-Nov-2019 | 01-Nov-2019 | |
| ARX 2000 | Oct-2009 | 01-Jul-2012 | 01-Jul-2014 | 01-Jul-2015 | 01-Jul-2015 | 01-Jul-2017 | 01-Jul-2017 | |
| ARX 2500 | Jul-2011 | 01-Nov-2014 | 01-Nov-2016 | 01-Nov-2017 | 01-Nov-2017 | 01-Nov-2019 | 01-Nov-2019 | |
| ARX 4000/4000+ | Jul-2008 | 01-Apr-2013 | 01-Apr-2015 | 01-Apr-2016 | 01-Apr-2016 | 01-Apr-2018 | 01-Apr-2018 | |
| ARX 6000 | Jan-2008 | 01-Jan-2010 | 01-Jan-2012 | 01-Jan-2013 | 01-Jan-2013 | 01-Jan-2015 | 01-Jan-2015 | |
| D25 (Enterprise) | Oct-2001 | 31-Dec-2001 | 31-Dec-2004 | 31-Dec-2005 | 31-Dec-2005 | 28-Mar-2007 | 28-Mar-2007 | |
| D30 (Enterprise) | Oct-2001 | 31-Dec-2001 | 31-Dec-2004 | 31-Dec-2005 | 31-Dec-2005 | 28-Mar-2007 | 28-Mar-2007 | |
| Enterprise Manager 500 (C36) | Nov-2006 | 01-Mar-2010 | 01-Dec-2011 | 01-Dec-2012 | 01-Dec-2012 | 01-Dec-2016 | 01-Dec-2016 | |
| Enterprise Manager 3000 (D38) | Sep-2006 | 01-Mar-2010 | 01-Mar-2012 | 01-Mar-2013 | 01-Mar-2013 | 01-Mar-2017 | 01-Mar-2017 | |
| Enterprise Manager 4000 (C106) | Feb-2010 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| F20 (HA) | 1999 | 31-Aug-2000 | 31-Aug-2002 | 30-Oct-2003 | 30-Oct-2003 | 04-Apr-2005 | 04-Apr-2005 | |
| F25 (HA) | 2001 | 31-Aug-2000 | 31-Aug-2002 | 30-Oct-2003 | 30-Oct-2003 | 04-Apr-2005 | 04-Apr-2005 | |
| F30 (HA+) | 2000 | 08-Jul-2002 | 08-Jul-2003 | 08-Jul-2004 | 08-Jul-2004 | 08-Jul-2005 | 08-Jul-2005 | |
| F35 (Enterprise) | — | 31-Dec-2001 | 31-Dec-2004 | 31-Dec-2005 | 31-Dec-2005 | 28-Mar-2007 | 28-Mar-2007 | |
| FirePass 600 | Oct-2004 | 10-Feb-2006 | 10-Feb-2006 | 10-Feb-2007 | 10-Feb-2007 | 10-Feb-2008 | 10-Feb-2008 | |
| FirePass 1000 | Jul-2003 | 30-Jun-2006 | 31-Jul-2008 | 31-Jul-2009 | 31-Jul-2009 | 31-Jul-2011 | 31-Jul-2011 | |
| FirePass 1010 | Oct-2003 | 30-Jun-2006 | 31-Jul-2008 | 31-Jul-2009 | 31-Jul-2009 | 31-Jul-2011 | 31-Jul-2011 | |
| FirePass 1020 | Jan-2004 | 30-Jun-2006 | 31-Jul-2008 | 31-Jul-2009 | 31-Jul-2009 | 31-Jul-2011 | 31-Jul-2011 | |
| FirePass 1030 | Mar-2004 | 30-Jun-2006 | 31-Jul-2008 | 31-Jul-2009 | 31-Jul-2009 | 31-Jul-2011 | 31-Jul-2011 | |
| FirePass 1200 FirePass 1205 FirePass 1210 FirePass 1220 FirePass 1230 | Aug-2006 | 01-Oct-2012 | 01-Oct-2014 | 01-Oct-2015 | 01-Oct-2015 | 01-Oct-2019 | 01-Oct-2019 | |
| FirePass 4000 | Aug-2003 | 30-Sep-2004 | 30-Sep-2006 | 30-Sep-2007 | 30-Sep-2007 | 30-Sep-2009 | 30-Sep-2009 | |
| FirePass 4010 | Oct-2003 | 30-Sep-2004 | 30-Sep-2006 | 30-Sep-2007 | 30-Sep-2007 | 30-Sep-2009 | 30-Sep-2009 | |
| FirePass 4020 | Feb-2004 | 30-Sep-2004 | 30-Sep-2006 | 30-Sep-2007 | 30-Sep-2007 | 30-Sep-2009 | 30-Sep-2009 | |
| FirePass 4030 | Sep-2004 | 30-Sep-2004 | 30-Sep-2006 | 30-Sep-2007 | 30-Sep-2007 | 30-Sep-2009 | 30-Sep-2009 | |
| FirePass 4040 | Feb-2004 | 30-Sep-2004 | 30-Sep-2006 | 30-Sep-2007 | 30-Sep-2007 | 30-Sep-2009 | 30-Sep-2009 | |
| FirePass 4100 Firepass 4110 Firepass 4120 Firepass 4130 | Nov-2004 | 01-Oct-2012 | 01-Oct-2014 | 01-Oct-2015 | 01-Oct-2015 | 01-Oct-2019 | 01-Oct-2019 | |
| FirePass 4140 / 4150 | Mar-2005 | 01-Jan-2009 | 31-Jan-2011 | 31-Jan-2012 | 31-Jan-12 | 31-Jan-2014 | 31-Jan-2014 | |
| FirePass 4300 FirePass 4305 FirePass 4310 FirePass 4320 FirePass 4330 FirePass 4340 | Dec-2006 | 01-Oct-2012 | 01-Oct-2014 | 01-Oct-2015 | 01-Oct-2015 | 01-Oct-2019 | 01-Oct-2019 | |
| Herculon i2800 (C120) | Dec-2016 | 01-Jul-2018 | 01-Jul-2018 | 01-Jul-2019 | 01-Jul-2019 | 01-Jul-2021 | 01-Jul-2021 | |
| Herculon i5800 (C121) | Dec-2016 | 01-Jul-2018 | 01-Jul-2018 | 01-Jul-2019 | 01-Jul-2019 | 01-Jul-2021 | 01-Jul-2021 | |
| Herculon i10800 (C122) | Dec-2016 | 01-Jul-2018 | 01-Jul-2018 | 01-Jul-2019 | 01-Jul-2019 | 01-Jul-2021 | 01-Jul-2021 | |
| Netcelera WAN Optimization 200 Appliance | — | 01-Mar-2007 | 01-Mar-2009 | 01-Mar-2010 | 01-Mar-10 | 01-Mar-2012 | 01-Mar-2012 | |
| Netcelera WAN Optimization 400 Appliance | — | 01-Mar-2007 | 01-Mar-2009 | 01-Mar-2010 | 01-Mar-10 | 01-Mar-2012 | 01-Mar-2012 | |
| VIPRION 4400 Chassis (J100) | Dec-2007 | 01-Apr-2014 | 01-Apr-2016 | 01-Apr-2017 | 01-Apr-2017 | 01-Apr-2021 | 01-Apr-2021 | |
| VIPRION 4400 Chassis DC Power NEBS (J101) | Dec-2007 | 01-Jul-2014 | 01-Jul-2016 | 01-Jul-2017 | 01-Jul-2017 | 01-Jul-2021 | 01-Jul-2021 | |
| VIPRION B2100 Blade (A109) | Jan 2012 | 01-Oct-2015 | 01-Oct-2017 | 01-Oct-2018 | 01-Oct-2018 | 01-Oct-2022 | 01-Oct-2022 | |
| VIPRION B4100 Blade (A100/PB100) | Dec-2007 | 30-Jun-2012 | 30-Jun-2014 | 30-Jun-2015 | 30-Jun-2015 | 30-Jun-2019 | 30-Jun-2019 | |
| VIPRION B4100 Blade NEBS (A105/PB100) | Dec-2007 | 30-Jun-2012 | 30-Jun-2014 | 30-Jun-2015 | 30-Jun-2015 | 30-Jun-2019 | 30-Jun-2019 | |
| VIPRION B4200 Blade (A107/PB200) | Nov-2011 | 01-Apr-2014 | 1-Apr-2016 | 01-Apr-2017 | 01-Apr-2017 | 01-Apr-2021 | 01-Apr-2021 | |
| VIPRION B4200 Blade NEBS (A111/PB200) | Nov-2011 | 01-Jul-2014 | 01-Jul-2016 | 01-Jul-2017 | 01-Jul-2017 | 01-Jul-2021 | 01-Jul-2021 | |
| WANJet 300 | Jun-2008 | 01-Mar-2010 | 01-Jun-2012 | 01-Jun-2013 | 01-Jun-13 | 01-Jun-2017 | 01-Jun-2017 | |
| WANJet 400 | Oct-2005 | 01-Mar-2007 | 01-Mar-2009 | 01-Mar-2010 | 01-Mar-10 | 01-Mar-2012 | 01-Mar-2012 | |
| WANJet 500 | Oct-2006 | 01-Mar-2010 | 01-Jun-2012 | 01-Jun-2013 | 01-Jun-13 | 01-Jun-2017 | 01-Jun-2017 | |
| Regular Support | Extended Support | |||||||
1Some hardware product’ EoS schedules for Japan may differ from the information posted above.
* F5 announced a change to the End of New Software Support (EoNSS) date. For information, refer to K13520: Updated End of New Software Support announcement for the 6400 FIPS/NEBS, 6800 FIPS, 8400/8400 FIPS/NEBS, and 8800 hardware products.
BIG-IP Hardware Product Variant Key
BIG-IP hardware product model numbers that contain a letter following the number indicate special or unique options available to the hardware products. These can be observed either via SNMP polling of the hardware product MIB, viewing the hardware product information reported by iHealth, or using the TMOS Shell (tmsh) command to request the hardware product information.
The following letters following a hardware product number (example XXXXv or iXXXX-F) indicate the following:
DS – Indicates Turbo SSL Hardware Product
DF – Indicates FIPS 140-2 Level Hardware Product
N – Indicates NEBS Level 3 Compliance Hardware Product
s – Indicates the following:
- No Hardware Compression Available
- No FIPS Option Available
- No Virtualization Available
v – Indicates the following:
- Hardware Compression Included
- FIPS Option Is Available
- Virtualization Available (Allows use of vCMP Guests)
