Many legacy F5 Products entered their End of Software Development phase in April 2021, leaving customers consuming the legacy platforms unable to upgrade and mitigate security concerns. If you find yourself in need of an F5 end of life refresh, considering a migration from hardware to virtual, or weighing F5 vs NGINX, we have answers for you. Continue reading below for more information on recent EoSD versions or contact the F5 experts at WorldTech IT and we’ll help you determine the best solution for your situation.
Below you will find a complete list of end of life dates for F5® End of Life (EOL) on Hardware, RMA, and Technical BIG-IP Software Support. Understanding how End Of Life & Support works and f5s policy around it can get a bit confusing, here are some definitions from f5 on “End Of” terms they use.
With the release of the BIG-IP iSeries® appliances, F5 is announcing the End of Sale (EoS) of the BIG-IP 2000, 4000, 5000, 7000, and 10000 series platforms effective April 1st, 2018. Note that the replacement iSeries appliances do not support the BIG-IP Application Acceleration Manager™ (AAM®) software module, which F5 is designating EoS as well. F5 is providing advanced product notification to customers and partners, announcing the intent to retire the products listed in the following table:
| F5 End of Life Hardware Platform | Platform ID | End of Sale (EoS) | End of New Software Support (EoNSS) | End of Software Development (EoSD) | End of Support Contract Renewal (EoSCR) | End of RMA (EoRMA) | End of Technical Support (EoTS) | Recommended Replacement |
|---|---|---|---|---|---|---|---|---|
| BIG-IP 2000S – 2200S | C112 | 04/01/2018 | 04/01/2020 | 04/01/2021 | 04/01/2024 | 04/01/2025 | 04/01/2025 | i2600/i2800 |
| BIG-IP 4000S – 4200V | C113 | 04/01/2018 | 04/01/2020 | 04/01/2021 | 04/01/2024 | 04/01/2025 | 04/01/2025 | i4600/i4800 |
| BIG-IP 5000S – 5050S – 5200V – 5250V | C109 | 04/01/2018 | 04/01/2020 | 04/01/2021 | 04/01/2024 | 04/01/2025 | 04/01/2025 | i5600/i5800 |
| BIG-IP 7000S – 7050S – 7200V – 7250V | D110 | 04/01/2018 | 04/01/2020 | 04/01/2021 | 04/01/2024 | 04/01/2025 | 04/01/2025 | i7600/i7800 |
| BIG-IP 10000S – 10050S – 10200V – 10250V | D113 | 04/01/2018 | 04/01/2020 | 04/01/2021 | 04/01/2024 | 04/01/2025 | 04/01/2025 | i10600/i10800 |
F5 End of Sale Hardware, RMA, Software & Support terms
Below you will find F5 definitions on “End Of” terms. Understanding F5s policy on End Of Life & Support and how it works is important. It’s often needed when you are in a tough spot looking for support on your old legacy F5 hardware. If you’re in a jam and need to get support on any unsupported F5 products, contact us and we’ll be able to help.
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- End of Sale (EoS): F5 stops selling this product, software version, or platform.
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- End of New Software Support (EoNSS): A platform’s EoNSS date indicates that new software versions produced after this EoNSS date will not run optimally on the platform due to hardware constraints or minimum system requirements, as listed in product release notes. F5 stops testing whether new software versions produced after this EoNSS date will run properly on platforms designated EoNSS. Unless specifically communicated differently by F5, the EoNSS default date is two years after the platform’s EoS.
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- End of Software Development (EoSD): Applicable to both platforms and software releases, Platform EoSD is the date that F5 Product Development has ceased considering the repair/maintenance of confirmed software/firmware defects for the designated platform. Unless specifically communicated differently by F5, a platform’s EoSD date defaults to three years after EoS.Unless specifically communicated differently by F5, a software release’s EoSD date defaults to three years after the release’s first customer ship, or two years after the release’s first customer ship for x.x.0 releases.
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- End of Support Contract Renewal (EoSCR): F5 will no longer renew support contracts on a platform after this date. Unless specifically communicated differently by F5, a platform’s EoSCR date defaults to six years after EoS.
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- End of Technical Support (EoTS) – F5 will no longer accept technical support calls once all the EoTS dates have been passed for the platform, product, and software version. Unless specifically communicated differently by F5, the following EoTS dates apply:
– – Platform EoTS: Seven years after its EoS date
– Software EoTS: One year after the release enters its EoSD period
- End of Technical Support (EoTS) – F5 will no longer accept technical support calls once all the EoTS dates have been passed for the platform, product, and software version. Unless specifically communicated differently by F5, the following EoTS dates apply:
F5 will offer customer access to software updates on a reasonable best effort basis to address remote security vulnerabilities for related software releases until the EoTS date.
- End of Return to Manufacturing (EoRMA): F5 will no longer accept or replace platform or component returns. Unless specifically communicated differently by F5, the following EoRMA dates apply:Platform EoRMA: Seven years after EoS date