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K13267: BIG-IP APM connectivity license use

The behavior described in this table is the standard behavior for the next major branch. Beginning in APM 11.1.0 & 11.0.0 HF1, CCU utilization has changed

Published Date: Jun 10, 2015
Updated Date: May 7, 2025

Issue

Old Behavior

Previously, the BIG-IP APM system consumed a User Connectivity License (CCU) for all BIG-IP APM connection types.

New Behavior

Beginning in BIG-IP APM 11.1.0 and 11.0.0 HF1, CCU utilization has changed as listed in the following table.

APM Concurrent User Licensing
Access category Specific access CCU utilized
Full Network Access (L3 SSL VPN) Any access (Edge Client, browser, API, machine tunnel) Yes
Per App VPN Edge Client (Android, iOS) Yes (One CCU per device in use)
Application Access (port forwarding) App Tunnel Yes
VMWare View Resource No
Microsoft Remote Desktop client (Java, Plugin, RemoteApp*, or Native*) No
Citrix Clients Webtop mode No
Portal Access (reverse proxy) Web-based app links on Webtop Yes
Secure Web Gateway (SWG) Any Access No
Other Microsoft Exchange No
Outlook Anywhere, ActiveSync, Web Service No
Microsoft OWA (without a rewrite profile) No
WebAuth No
Oracle OAM No
SAML Resource on Webtop No
Citrix Proxy Mode (StoreFront/Web Interface) No

*Available in BIG-IP APM 13.0.0 and later.

F5 Product Development tracked this change as ID 367685.

Impact

None

None

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