F5 Fully Managed Services

WorldTech IT’s Fully Managed Services are the perfect solution for F5^® customers who want to completely outsource the maintenance, management, security, day-to-day operations, and 24x7x365 emergency support of their F5 BIG-IP^® deployments.

With our Fully Managed F5 offering, WorldTech IT takes the lead role in administering all your on-premise hardware and/or virtual BIG-IPs. We support all the popular cloud providers: AWS, Azure, Google Cloud, etc. Additionally, we service Ansible for F5 lifecycle and change process automation, as well as a focused “toolbelt” of other technologies that complement F5 – including: DUO, nCipher HSM, and the Qualys Web Application Scanner (WAS).

Fully Managed Services

❭❭ Per-Module Managed Services

WorldTech IT offers managed services for all of the F5 BIG-IP modules, including:

F5 LTM^® (Local Traffic Manager^™) Managed Services — Local Traffic Manager provides full proxy traffic load balancing and is at the heart of F5’s core offering. Whether you need to deploy new applications with complex iRules^® and custom monitors or maintain critical applications, WorldTech IT’s managed LTM service covers simple to advanced F5 LTM support. – LTM module is included in F5’s “Good” license or a la carte.

F5 DNS (formerly GTM^™ / Global Traffic Manager^™) Managed Services – Global Traffic Manager, now referred to as “DNS” by F5, provides intelligent name resolution and allows applications to be highly available across the globe by GeoIP, health, and application capacity metrics. WorldTech IT’s managed DNS/GTM service can assist in maintaining critical F5 DNS/GTM environments. – DNS module is included in F5’s “Better” license or a la carte.

F5 AFM^™ (Advanced Firewall Manager^™) Managed Services – Advanced Firewall Manager can provide granular IP-based and port-based firewall control of the F5 BIG-IP, and extends the logging capabilities around port-based filtering. WorldTech IT’s managed AFM service covers new rule creation, modifications, and new segment / zone deployments. – AFM module is included in F5’s “Better” license or a la carte.

F5 APM^® (Access Policy Manager^®) Managed Services – Access Policy Manager adds a catalog of authentication support to the applications delivered through your BIG-IPs, including Single Sign-On (SSO), SAML, Multifactor, Application Webtop Portals, and SSL VPN. WorldTech IT’s Managed APM service makes managing IAM integration with the F5 BIG-IP easy. From new authentication policy creation, or modifying existing policies, you’re covered. – APM module is included in F5’s “Best” license or a la carte.

F5 AWAF^® (Advanced Web Application Firewall^™) Managed Services – The Advanced WAF, formerly known as the Application Security Manager (ASM) module, provides a best-of-breed Web Application Firewall, protecting your web applications from threats like the OWASP top 10. WorldTech IT’s Managed WAF service makes it easy to have fully-supported and complex policies, like behavioral DoS to combat credential stuffing attacks to effectively protect your organization. We can develop new policies working closely with your application teams, or maintain existing policies through regular violation and false positive remediation. – The AWAF module is included in F5’s “Best” license or available a la carte / standalone.

F5 SSLO (SSL Orchestrator^®) Managed Services – Gain visibility into encrypted traffic (ingress and egress) in bulk with the ability to chain security devices, which incorporates service resiliency, geoIP, IP reputation, URL categorization, and 3rd party ICAP support. SSLO can work as a transparent or explicit proxy, functioning in a wide variety of environments. Our Managed SSLO service ensures changes to your dynamic service chain are designed around best practices. – SSLO module available a la carte.

Fully Managed Services

❭❭ F5 Device Monitoring

Below is a list of components included in WorldTech IT’s F5 device health monitoring service. Device monitoring is offered as a built-in feature of our Fully Managed Services (please note: this is not an exhaustive list).