WorldTech IT | Webinar
How WorldTech IT provides 24/7 Emergency Access to Elite F5 Engineers
It’s 2 a.m. Your website is down. 79 people are on a war room call—and 12 of them are pinging you for answers.
That’s when you need more than a help desk. You need someone who knows your F5 environment, can pinpoint the root cause fast, and won’t waste time escalating to nowhere. Someone calm, capable, and deeply experienced with F5. That’s what Always-On delivers.
This 4-minute on-demand pitch explains how WorldTech IT’s Always-On program gives you flexible, 24/7 access to senior F5-certified engineers—without the overhead, lock-in, or loss of control of a traditional managed service.
What You’ll Learn
- Why Always-On is the go-to support program for F5-reliant organizations lacking 24/7 internal coverage
- How our flexible credit model supports emergencies, patching, upgrades, automation, and more
- What it’s like to work with F5’s 2024 North America Partner of the Year, backed by 30+ full-time engineers
- How fast response times and monthly strategic reviews help optimize and align your F5 environment
- What makes our Cloud.Red tooling stand out for BIG-IP monitoring, alerting, and secure remote access
- Why Always-On keeps you in control—no forced priorities, no call center scripts, just expert help when you need it
Whether you’re an ITOps lead, network architect, or security engineer, this video is your fast-track to modernizing and de-risking F5 support. Watch now to see how Always-On delivers the breathing room and expert backup your team needs—any hour of the day.
.
Learn From Our Expert Panel
Scott Erickson
Customer Success Manager, WorldTech IT
Scott Erickson is a seasoned Customer Success Manager at WorldTech IT, bringing more than a decade of experience supporting cloud and infrastructure clients across industries like media, entertainment, and social platforms. Before joining WorldTech IT, Scott managed a $1M+ ARR portfolio at GoDaddy, served as a trusted advisor to over 30 enterprise accounts, and maintained a perfect NPS score for six consecutive years.
Scott’s background includes senior technical and leadership roles at Rackspace, IBM, and Six Nines IT, where he led large distributed teams, oversaw critical cloud migrations, and helped organizations meet strict compliance standards including SOC 2 and PCI. Today, he combines his deep cloud expertise and relationship-first approach to help WorldTech IT customers get the most value from their Always-On F5 support program—building real partnerships that go far beyond ticket resolution.
Connect with me on Linkedin
